Welcome to the Health IT FAQ page! Here, you’ll find answers to the most common questions about HealthIT’s, Feel free to contact us with any questions you might have.
What is HealthIT?
HealthIT is a billing service provider for healthcare practices, founded in 2015, offering customized billing solutions to meet the specific needs of each client.
Who can benefit from HealthIT's services?
Healthcare providers across different specialties in South Africa, regardless of their size or monthly claim volume, can benefit from HealthIT’s customized billing solutions.
What is HealthIT's approach to client needs?
HealthIT assesses each client’s needs individually, discussing what works and what doesn’t with the practice before recommending the best billing solutions.
Does HealthIT work with both high- and low-volume practices?
Yes, HealthIT serves both high-paying and low-paying practices, providing customized solutions for each, regardless of the number of claims they submit.
What is HealthIT’s vision?
HealthIT’s vision is to transform client activities into rewarding outcomes by improving cash flow and ensuring returns align with the hard work put into each practice.
What does HealthIT promise its clients?
HealthIT promises a sustainable and profitable relationship, a renewed commitment to quality, and solutions that adapt to each client’s needs.
How does HealthIT differ from other billing service providers?
HealthIT differs by treating each practice individually, providing tailored services that suit specific needs rather than generalizing billing solutions.
What is HealthIT’s mission?
HealthIT’s mission is to become the most reliable and affordable billing service provider across various healthcare specialties in South Africa.
Does HealthIT only work with large practices?
No, HealthIT works with practices of all sizes, including those with low monthly claim volumes, and provides the same level of personalized service.
What are your hours of operation?
Monday – Friday 08:00 – 16:30
What kind of relationship does HealthIT aim to build with clients?
HealthIT aims to build long-term, profitable relationships with clients, based on trust, commitment, and adaptability.
How does HealthIT assess a new client’s needs?
HealthIT conducts an evaluation of each new client, discussing their needs, current practices, and challenges before recommending a customized billing solution.